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Please review the cancellation policy by matching your
check in date with the travel season in Thailand. Our rates
of refund are derived from our suppliers' requirements,
and can be summarized as follows:
HOTEL CONCELLATION :
Normal Season 1 May to 31 October
|
+15 Days before requested arrival
date
|
There is a 7% of paid amount
as administration and banking charge
|
14 - 4 Days before requested
arrival date
|
There is a 10% administration
and banking charge |
3 - 0 Days before requested
arrival date
|
There is a cancellation
fee of your full booking amount. |
High Season: January 16 - April 30 and November
1 - December 14 for all destinations
and January 16 - April 30 and July 16 -September 15 for
Koh Samui only.
|
+15 days prior to check-in
|
7% of total room price will apply
for handling and banking fees.
|
15 days (or less) prior
to check-in
|
One night penalty plus
handling fee (7%) will be charged. |
7 days (or less) prior
to check-in
|
TWO night penalty plus
handling fee (7%) will be charged. |
In case of NO-SHOW or early check out, non refund will
be made. (Considered as cancellation without the required
advance notice)
Amendment need to be made not less then 10 business days
prior to check-in date (in case of emergency, please contact
our reservation directly.)
We will not be responsible for any (additional) charges
incurred after cancellations/ amendments without confirmation
from our side.
Peak Season (Thailand) Period: December 15
- January 15 / Festive and Holiday period for all destinations
|
+45 Days before requested arrival
date
|
There is a 7% administration
and banking charge
|
45 - 30 days prior to
check in
|
Two nights penalty plus
handling fee (7%) will be charged |
30 days (or less) prior
to check in
|
No refund will be made
|
Amendments need to be made no less then 18 business days
prior to check-in date (in case of emergency, please contact
our reservation directly). We will not be responsible for
any (additional) charges incurred after cancellations/ amendments
without confirmation from our side.
No refunds on early check outs. (Considered as cancellation
without the required advance notice)
TOUR CANCELLATION
|
+30 Days before trip commencement
|
There is 7% banking and handling
fees.
|
15 - 30 days
|
70% will be refunded |
7 - 14 days
|
50% will be refunded |
Less than 7 days
|
no refund |
For authentication purposes, only written cancellation
notices (e-mail or fax) will be accepted.
The refund will be made through bank transfer or through
your credit card, depending on the original method of purchase.
Additionally, although iPattayaHotel.com will instruct the
bank to handle the crediting process immediately upon notification
of cancellation, it could take from 4 to 6 weeks for the
actual crediting to take place, depending on your Bank's
practice.
Disclaimer
- iPattayaHotel.com makes every effort to ensure that
any materials or rates displayed on this website are accurate
as at the date of issue. Changes in market conditions
or circumstances may occur after the issue date which
may make information displayed on this website no longer
accurate or no longer reflect the current position.
- iPattayaHotel.com hereby expressly disclaim any representation,
warranty or undertaking in relation to the accuracy, completeness,
quality or adequacy of any contents of this website. We
will not be responsible for any loss resulting from your
relying on any information provided on this website.
- While iPattayaHotel.com makes every effort to work with
hotels which provide an acceptable standard of service
and accommodation for the price paid, we hereby expressly
disclaim any representation, warranty or undertaking in
relation to the quality or adequacy of any hotel listed
on our website.
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